The General Manager will oversee the facilities and day to day operations of the club and will be responsible for onboarding and managing all house team members. The GM will be our brand ambassador, exemplifying our core values and continuously improving the member and guest experience.
The General Manager will oversee the facilities and day to day operations of the club and will be responsible for onboarding and managing all house team members. The GM will be a brand ambassador for Common House, exemplifying our core values and will have an objective of operational efficiency, increased revenue and continuously improving the member and guest experience.
Director of Operations, Common House Chattanooga
● Oversee hiring and onboarding for all part-time staff by delegating to other full-time staff members and completing final round interviews; ensure that onboarding protocols are followed
● Conduct weekly team meetings to review events, community initiatives, food prep, and all other happenings; regularly & effectively communicate with all part-time staff
● Coach, mentor, and develop FOH Managers, conduct 1:1 growth and development meetings with each to check progress
● Work with Director of Membership to drive membership happiness and retention with an understanding of membership goals
● Setting and enforcing expectations for brand standards and company policies through leading by example and delivering regular, direct feedback
● Working with HQ to roll out policies, procedures, standards; executing the vision of the Common House Chattanooga while building team morale and culture
● Create and manage part-time staff schedule in collaboration with Assistant Managers
● Drive Common House Chattanooga team culture through staff meetings and outings for both part-time and full-time staff
● Work with CH Chattanooga Chef de Cuisine to oversee ordering of supplies, inventory, and waste tracking
● Communicate all vendor needs to Operations team in collaboration with BOH & FOH managers
● Manage labor and supply budgets of the club restaurant’s and overall club’s operations, working with the Director of Operations to ensure P&L is managed effectively.
● Monitor and advocate for maintenance and upgrade needs
● Ensure an excellent experience for all members, prospective members, and guests while in Common House; model and exemplify hospitality excellence at all times
● 7-10 years of hospitality management experience
● F&B experience
● Ability to be in Common House Chattanooga 5 days/week, flexible with schedules as it may shift or change to support events in the House
● Experience managing + developing large teams of hourly employees
● Extensive hospitality background and training
● Planning, technical skills
● Financial acumen
● Regulatory, safety and compliance understanding and experience
● Strengths in delegating and directing
● Event logistics experience
This is a Chattanooga based position with occasional travel required for training at Common House Charlottesville.
Common House
https://www.commonhouse.com/chattanooga
Chattanooga, TN
Hospitality
Full Time
The General Manager will oversee the facilities and day to day operations of the club and will be responsible for onboarding and managing all house team members. The GM will be our brand ambassador, exemplifying our core values and continuously improving the member and guest experience.
If interested, please send resume to [email protected]
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