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Chattanooga Library unveils five-year strategic plan

It focuses on access, facilities, outreach, partnerships, and new offerings — with goals that evolve each year.

library

The Downtown Library is just one of five CPL branches.

Photo by Ashley Day

The Chattanooga Public Library has a new five-year strategic plan, focusing on five areas:

  • Lowering barriers to access
  • New and improved facilities
  • Outreach
  • Collaborations and partnerships
  • New and unique offerings

The Library will set two goals a year for each area, but the plan is designed to be flexible. “The focus areas won’t change, but each year we will outline new goals that continuously align to what our community needs,” said CPL Executive Director Will O’Hearn.

2026 goals

Goals for next year include expanding digital access, adding a meeting room at the downtown branch, increasing outreach to seniors, establishing new partnerships, and more. You can read the full plan online, which breaks down each goal in more detail.

2025 accomplishments

As for this year, the library has completed several goals, including going fine free, launching a Toy Library, and bringing its Pop-Up Library van to 281 events — boosting outreach by more than 60%.

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